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Mendelson Law Firm Privacy Statement

Mendelson Law Firm collects personal information that you voluntarily provide via our website when making a payment or offer.

Information we collect:

• Name
• Address
• Phone Number
• IP address
• Bank routing number
• Bank account number
• Employment Information when making an offer

How Do We Use Your Information?

We do not use Consumer Information we have obtained about you for any purpose other than to service or manage your account(s) in the ordinary course of our business.

We do not share Consumer Information we have obtained about you with non-affiliated third parties except to the extent necessary to aid us in servicing or managing your account(s) in the ordinary course of our business, such as:

• to companies that provide mailing services to us; and
• to service providers that help us administer our database containing your account.

How we use information you provide on this website when making a payment or offer:

• The information that your web browser provides, such as IP address, may be used to track the origin of the payment.

• The financial information you provide such as bank routing number and bank account number will be used to process the payment on your account.

• We use your personal information such as name and address for operational purposes including but not limited to processing your payment and/or evaluating an offer.

This website is hosted by HealPay who uses security measures that are accepted by the payment processing industry to protect and secure financial/personal information. HealPay's contact information is available at HealPay.com.

If you would not like your information collected in this way, you may contact us at (866) 997-6325 for alternative payment options.

Payment(s):

• If attempting to perform a payoff - please contact us to confirm your balance.

• It is imperative for proper posting that you insert your file number into the memo section.

• The firm does not charge the user to utilize this site, or to make a payment via this site.

• The firm has multiple different acceptable payment methods, and individuals seeking to make a payment may contact the firm toll-free to learn about same. The firm makes this site available, as one such avenue for making/accepting payment(s). The firm may rescind this avenue at any time. In the event of an issue or outage of this site, the user understand(s) the firm does not accept any liability for any late payment.

• Typical firm hours of operations/business are Monday through Friday 8:00 a.m. to 5:00 p.m, excluding holidays, and outages/planned closures. Firm telephone representatives are typically available until 5:00 p.m., Monday through Friday. All times are in the central time zone.

Disclosure:

• Nothing within this site shall be considered to be legal advice, communications or recommendations. Nothing within this site shall be considered as an offer to settle any matter. You further understand that this office is hired by the creditor to collect a debt. All communications are an attempt to collect a debt by a debt collector and all information obtained will be used for that purpose.

Payment Posting:

Unless information to process the payment is incomplete or inaccurate, or otherwise barred or insufficient to allow posting – the firm will process payment(s) made through this portal on the date specified by the user, or within twenty-four business and/or banking hours thereafter. The authorized date is the date entered into the repayment system, and the twenty-four business and/or banking hours thereafter are considered an "authorized period", and the user understands and acknowledges that payment crediting to the account level can/will occur during the authorized period. Business hour(s) may be impacted by an outage or an "act of God".

Information Security

We restrict access to Consumer Information about you to those employees or service providers who need to know that information to service your account(s). We maintain physical, electronic and procedural safeguards that comply with applicable laws and regulations to guard your Consumer Information. Whenever we hire third parties to provide support services in order to help us service or manage your account(s), we will require them to conform to our privacy standards and to allow us to audit them for compliance. Such third parties and their employees receiving Consumer Information we have obtained about you are required to limit their use of your Consumer Information to the particular purpose for which it is shared and they are not allowed to share it with others except to fulfill that limited purpose.

We may update this Privacy Statement at any time.

This Privacy Statement was last updated and effective 08/05/2021

If you have any questions about this notice or our privacy policies and practices, please contact us:

Mendelson Law Firm

799 Estate Place

Memphis, TN 38120

Phone: 866-997-6325

Fax: 901-763-2525

If you received an email message from us and no longer want to receive communications via email, simply reply "STOP ALL EMAILS" to the message received or notify us via the contact information above.

Mendelson Law Firm and HealPay may use the email address you provided to communicate with you about your file and your Portal account. You can change your communication preferences at anytime in Account Settings.

This communication is an attempt to collect a debt by a debt collector

and any information obtained will be used for that purpose